Privacy Policy
Last update: April 20, 2017
APPLICABILITY
This Privacy Policy describes our policies and procedures on the collection, usage, storage and handling of any information including, business or personal information provided by you while using our Website and/ or Application or its related services.
Your use of the Website and/or Application, software and related services will be governed by this Privacy Policy in addition to the Terms of Use as applicable to you.
Your use of the Website and/or Application, software and related services will be governed by this Privacy Policy in addition to the Terms of Use as applicable to you.
USAGE OF USER INFORMATION AND COLLECTION
When you use our Website, Application and/or software, we collect and store Your User Information which is provided by you from time to time. “User Information” is the data submitted by You that can be used to uniquely identify or contact a person and/ or business entity that a person represents and shall include, but not be limited to, information regarding your title, name, name of the business entity, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details and such other information required for Your identification and verification. When you submit User Information on the Website, it shall be deemed that You have granted Us the right to collect, store, process, handle and use such User Information, in accordance with this Privacy Policy (as amended from time to time).
Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to deliver services in an efficient way, allow you to access our products and services that are most likely to meet your needs, and to customize our Website to make your experience safer and easier. We as a service provider strictly do not share any information you key in and stored in our servers while using the core application, such as employee information, audit review, audit documentation, compliance, and any other information related to ISO implementation, review, compliance & audit, all such information is stored in our highly secured servers provided by third parties and can be accessible by only and only you, or except as required by statutory authorities and support team of isoFilesin an event requiring access to your information with limited rights for troubleshooting.
Information that we collect from you is used to process your requests and to manage your account. We may also use your information to email you about our products or services that we think may be of interest to you. It is clarified that We shall not be liable, for any reason whatsoever, for the authenticity of any User Information provided by You to Us. You hereby confirm that the User Information provided by You is and shall continue to be valid, true and accurate to the best of Your knowledge. As such, it shall be the responsibility of the user to update any changes to the User Information from time to time.
You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users.
From time to time we may send your information excluding bank details, to third parties which we consider may have goods or services which are of interest to you. If you do not wish to be contacted by such third parties please email us.
We understand clearly that you and your Information is one of our most important assets. We store and process your User Information on servers located across the world that are protected by physical as well as technological security devices. We reserve the right to share Your User Information with any person or entity, at Our discretion. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the Website.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, upload or exchange any content, we will collect that information you provide to us. We will not be liable for the disclosure and dissemination of information on the Website. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
While collecting User Information, Your anonymity is maintained at all times and at no time can We identify You personally, unless you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. Our products are Web–enabled. You can access some of our services from within our desktop products and others directly at a Web site. Some desktop features require Internet access and will open in a browser window in the software, which will pass through our Website’s server before being redirected onto the Internet. If the software cannot find a connection, it may ask you to establish one. When you are connected to the Internet from within the software we may also include product updates and messages, service information and help content in the Internet transmissions.
If you use our Mobile App, your Mobile App can check our servers for Automatic Updates. Then the Mobile App will automatically check for updates when you are connected to our servers. You can also download updates manually from app store of respective operating systems i.e. Windows Store for Windows, Play Store for Android and Apple Store for iOS devises. When you receive updates, we will receive technical information about your mobile’s connection and the software being updated. When you access our Web–enabled services from within our desktop products we will note the link you clicked on and we may also collect information about your product, system or other technical data that will help us direct you to the appropriate information or service. Some of our Web–enabled products and services synchronize with the information on your computer to help keep the data accurate and provide additional online services. If you no longer want to synchronize data, you can cancel the service through the service administration pages.
We use your Website activity to assist you by reducing the need to improve your user experience, re–enter your data and to help us resolve technical support issues. We may also use this information to offer you a personalized Web experience, and to tailor our offerings to you.
Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to deliver services in an efficient way, allow you to access our products and services that are most likely to meet your needs, and to customize our Website to make your experience safer and easier. We as a service provider strictly do not share any information you key in and stored in our servers while using the core application, such as employee information, audit review, audit documentation, compliance, and any other information related to ISO implementation, review, compliance & audit, all such information is stored in our highly secured servers provided by third parties and can be accessible by only and only you, or except as required by statutory authorities and support team of isoFilesin an event requiring access to your information with limited rights for troubleshooting.
Information that we collect from you is used to process your requests and to manage your account. We may also use your information to email you about our products or services that we think may be of interest to you. It is clarified that We shall not be liable, for any reason whatsoever, for the authenticity of any User Information provided by You to Us. You hereby confirm that the User Information provided by You is and shall continue to be valid, true and accurate to the best of Your knowledge. As such, it shall be the responsibility of the user to update any changes to the User Information from time to time.
You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users.
From time to time we may send your information excluding bank details, to third parties which we consider may have goods or services which are of interest to you. If you do not wish to be contacted by such third parties please email us.
We understand clearly that you and your Information is one of our most important assets. We store and process your User Information on servers located across the world that are protected by physical as well as technological security devices. We reserve the right to share Your User Information with any person or entity, at Our discretion. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the Website.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, upload or exchange any content, we will collect that information you provide to us. We will not be liable for the disclosure and dissemination of information on the Website. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
While collecting User Information, Your anonymity is maintained at all times and at no time can We identify You personally, unless you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. Our products are Web–enabled. You can access some of our services from within our desktop products and others directly at a Web site. Some desktop features require Internet access and will open in a browser window in the software, which will pass through our Website’s server before being redirected onto the Internet. If the software cannot find a connection, it may ask you to establish one. When you are connected to the Internet from within the software we may also include product updates and messages, service information and help content in the Internet transmissions.
If you use our Mobile App, your Mobile App can check our servers for Automatic Updates. Then the Mobile App will automatically check for updates when you are connected to our servers. You can also download updates manually from app store of respective operating systems i.e. Windows Store for Windows, Play Store for Android and Apple Store for iOS devises. When you receive updates, we will receive technical information about your mobile’s connection and the software being updated. When you access our Web–enabled services from within our desktop products we will note the link you clicked on and we may also collect information about your product, system or other technical data that will help us direct you to the appropriate information or service. Some of our Web–enabled products and services synchronize with the information on your computer to help keep the data accurate and provide additional online services. If you no longer want to synchronize data, you can cancel the service through the service administration pages.
We use your Website activity to assist you by reducing the need to improve your user experience, re–enter your data and to help us resolve technical support issues. We may also use this information to offer you a personalized Web experience, and to tailor our offerings to you.
SECURITY PRECAUTIONS
We adopt industry appropriate data collection, storage and processing practices and reasonable physical, electronic and managerial procedures to safeguard and secure the User Information collected. Our Website has stringent security measures in place to prevent loss, misuse, unlawful interception and alteration of the User Information under our control in compliance with the applicable laws and rules related thereto. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access.
However, as You are aware, no internet site is completely free of security risks and We do not make any representation in respect of the same. We shall not be liable, in case of any security breach of Your User Information and You shall not have any claims against Us in this regard. We use standard and authorised payment services and our Credit Check and Fraud Prevention policies are aligned to these companies.
We do not warrant that Our Website or any electronic communication made by Us is free from virus or other harmful effects. In the event of any errors in transmission or due to an act of a third party, We shall have no liability. You explicitly agree that Your use of the Website and/ or software and/ or services is at Your own risk. You agree and confirm that Your User Information may be transferred, processed and stored across National and International borders. You hereby confirm that You have been made aware of the security measures undertaken by Us and You expressly consent to Us storing, handling, using Your User Information in accordance with this privacy Policy, including but not limited to Your consent for sharing Your User Information as per this Privacy Policy.
However, as You are aware, no internet site is completely free of security risks and We do not make any representation in respect of the same. We shall not be liable, in case of any security breach of Your User Information and You shall not have any claims against Us in this regard. We use standard and authorised payment services and our Credit Check and Fraud Prevention policies are aligned to these companies.
We do not warrant that Our Website or any electronic communication made by Us is free from virus or other harmful effects. In the event of any errors in transmission or due to an act of a third party, We shall have no liability. You explicitly agree that Your use of the Website and/ or software and/ or services is at Your own risk. You agree and confirm that Your User Information may be transferred, processed and stored across National and International borders. You hereby confirm that You have been made aware of the security measures undertaken by Us and You expressly consent to Us storing, handling, using Your User Information in accordance with this privacy Policy, including but not limited to Your consent for sharing Your User Information as per this Privacy Policy.
CHANGES IN PRIVACY POLICY
If we decide to change our Policy, we will post those changes on this page in order to keep you informed of any changes in nature of information collected, manner of collection, use and sharing of information. These changes will become effective immediately on posting. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses. You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you can send us an email with your related concern. You are required to visit the Privacy Policy page regularly for any amendment thereto, which may or may not affect you. We shall not be liable for any failure or negligence on Your part to review the updated Privacy Policy before accessing or availing the services on the Website and/ or software. Your continued use of the Website and/ or services, following the changes to the Privacy Policy, will constitute Your acceptance to those changes.
FORCE MAJEURE
Notwithstanding anything contained in this Privacy Policy, the Terms of Use or elsewhere, the Company shall not be held responsible for any loss, damage or misuse of Your User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond the reasonable control of the Company and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, acts of terrorism, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, technical snags, unauthorised access to computer data and storage device, technical snags and breach of security and encryption.
DISCLOSURES REQUIRED BY LAW
The Company reserves the right to disclose User Information when required by law. We will disclose such User Information wherein, We have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on Us or to exercise Our legal rights or defend against legal claims.
INFORMATION
Please contact us on address and email provided in this web site on Contact-Us Section